You may wish to register your product to ensure that we have a record of your purchase. Please use this Registration form to complete the details of your product registration:. Register your product

<p>You may wish to register your product to ensure that we have a record of your purchase.</p><p>Please use this Registration form to complete the details of your product registration:</p><p><a href="https://register.typhur.co.za/" rel="noopener noreferrer" target="_blank"><button id="isPasted">Register your product</button></a></p>

Register your Typhur product warranty

Guarantee Claim Procedure. To file a guarantee claim, as a customer you must:

<div style="color: rgb(52, 52, 52); font-family: calibri; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><section><strong><span style="font-family: Arial,Helvetica,sans-serif;">All Typhur products (excluding accessories) come with a standard 2-year warranty.&#xA0;</span></strong></section><section><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></section><section><span style="font-family: Arial,Helvetica,sans-serif;">If your product develops a manufacturing defect or performance issue within the first two years of purchase, we will repair or replace it at no additional cost. This warranty applies only to new products purchased directly from this website or through authorised retailers or sales channels.</span></section><section><br></section><section><span style="font-family: Arial,Helvetica,sans-serif;">Refurbished, renewed, and open-box products are not eligible. Replacement units do not receive a new warranty term and are covered only for the remaining balance of the original applicable warranty period. Please retain your proof of purchase to verify eligibility and process any warranty claim.</span></section><p><span style="font-family: Arial,Helvetica,sans-serif;"><br></span></p><section><span style="font-family: Arial,Helvetica,sans-serif;"><strong>What&#x2019;s Covered</strong></span><ul><li style="font-family: Arial, Helvetica, sans-serif;"><strong>Hardware defects (manufacturing defects)</strong> in components under <strong>normal use</strong></li><li style="font-family: Arial, Helvetica, sans-serif;">Free repair or replacement (at our discretion)</li></ul><span style="font-family: Arial,Helvetica,sans-serif;">Replacement color options may vary and are subject to availability.</span></section><section><br></section><section><span style="font-family: Arial,Helvetica,sans-serif;"><strong>What&#x2019;s Not Covered</strong></span></section><section><span style="font-family: Arial,Helvetica,sans-serif;">Typhur warranty does&#xA0;<strong>not</strong> cover:<br></span><ul><li style="font-family: Arial, Helvetica, sans-serif;">Normal wear and tear</li><li style="font-family: Arial, Helvetica, sans-serif;">Improper use or storage or cleaning</li><li style="font-family: Arial, Helvetica, sans-serif;">Accidental damage or breakage</li><li style="font-family: Arial, Helvetica, sans-serif;">Power spikes, lightning or load-shedding related damage</li><li style="font-family: Arial, Helvetica, sans-serif;">Unauthorised repairs or modifications</li><li style="font-family: Arial, Helvetica, sans-serif;">Use outside intended purpose or instructions</li><li style="font-family: Arial, Helvetica, sans-serif;">Commercial usage</li></ul><span style="font-family: Arial,Helvetica,sans-serif;">Typhur&#x2019;s responsibility is limited to replacing defective components.<br>We are not liable for indirect damages. Terms may change without prior notice.</span></section><section><br></section><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>Guarantee Claim Procedure</strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">To file a guarantee claim, as a customer you must:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif;">Contact the retailer or Typhur South Africa Customer Service within the warranty period:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased through a retailer, you must return the product to the store where the product was purchased.</li><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased online from the Typhur South Africa website, please contact us directly using our web form.</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif;">Provide a valid proof of purchase or Typhur South Africa online order reference:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased through a retailer, provide a receipt or invoice indicating retailer name and date of purchase.</li><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased online from the Typhur South Africa website, provide your valid order reference [e.g. TYOR12345678]</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif;">Supply clear and sufficient images of the fault or defect, if requested:<ul style="font-family: initial;"><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased through a retailer, we may request these from the store or area sales agent.</li><li style="font-family: Arial, Helvetica, sans-serif;">If the product was purchased online from the Typhur South Africa website, you may upload these images when completing the web form, or send them via email to our Customer Service department once your request is initiated, if requested.</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif;">Return the defective part or product to us, if requested, for inspection. We will arrange courier collection with you in some cases, or you may return the product to our offices for assessment (<strong>please make contact with us via the web form prior to visiting</strong>).</li></ul></div>

WARRANTY

Register your Typhur product warranty

What is the guarantee or warranty on Typhur products?